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Frequently Asked Questions

Frequently Asked Questions

FAQ

popular questions

One who never asks either knows everything or nothing - Malcolm Forbes

What and who is Hey Stranger ?

Hey Stranger is a fast growing Local Business Directory based in South Africa that offers all businesses of all sizes the opportunity to advertise their business and increase their clientele on a mainstream website, thereby increasing their exposure and revenue dramatically. Our goal is to cater to the client’s specific needs as well as increase the businesses client-base in every town and every province across South Africa, and to be a Business Guide for people visiting from other provinces and/or countries. Hey Stranger puts you on the map with locals and tourists alike!!

How do I register?

Scroll to the top right hand corner of the page and click the Log In button, there you will be given the option to Register or Log In. Your page will then automatically be opened on your dashboard. You will then receive an email with a link provided to setup your password. When you log out of your dashboard on the site we suggest that you log back in with your password and save it on our system.

How do I add a business listing?

To add a business listing you must first register on our Directory site. You then log in to open your dashboard and once there you will find the YOUR PLAN / DETAIL link. Once selected you will be given 3 package options to choose from on which your business can be advertised. After payment for the package, you have selected reflects on the Hey Stranger system your listing will be activated for listing. 

Make sure to use your Order ID as provided on your invoice as proof of payment

How many businesses can I add?

You can add as many listings as you choose. See our package descriptions for more information regarding our terms and conditions related to listings packages.

What are the benefits of adding my business?

 Everyone can locate and identify businesses in their areas quickly and easily.
 This promotes more business support within your community and from outside towns and provinces.
 Our modern look and feel website gives you a professional dashboard platform where you can access all your information easily and efficiently.
 Your business website is linked directly to Hey Stranger Business Directory.
 The clients communicate with you directly which means NO MIDDLE MAN.
 Our Online Community Chat forum connects you directly with thousands of clients.

What do I do if I have lost my password and/or login details?

Scroll to the Log In option at the top right corner. Click on the icon and select the option below that states Lost Your Password. You will then receive an email with the necessary link to help you change your password.

Be advised that this link may take a few minutes to appear in your email inbox. Make sure to check your spam box as well.

How do I find a business listing in the Directory?

Finding a specific listing is as easy as 1 2 3, with the option of scrolling through the category lists or using the search option by typing in the relevant keywords to the business or service you are looking for.

How do I edit or update my business details?

Log in to your dashboard. Go to the listing you would like to edit and make changes or update

If my business doesn’t fit into any of the existing categories, can you add a new category for me?

We have made it easy and efficient for everyone to advertise their business listings through a number of different categories, but if you do not find a category that fits your needs we suggest using the “Business” category along with all the relevant keywords necessary to describe the uniqueness of your specific business and the type of business you offer to the public. The more keywords you use, the easier your business can be found in our Directory.

How long after registration does it take for my listing to reflect on the Directory?

Once your registration is complete and the payment for the package you have chosen reflects on the Hey Stranger Directory System it can take up to 3-7 hours for your panel to be ready to start adding your listings. 

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